Philosophy Of Care

Hope House Children's Hospices provide care and support to life limited and life threatened babies, children, young people, young adults and their families.

At the hospices children, young people and family members will be welcomed into a friendly, homely environment, with the baby, child, young person or young adult at the centre. Children and young people are treated with dignity and respect; choice and independence are promoted. The support offered includes physical, psychological, emotional and spiritual care from a team including experienced doctors, nurses and other care professionals. Support is available 24 hours a day, 365 days a year.

A range of services are offered. These include respite and end of life care, support such as counselling, advocacy and the promotion of children, young people's and carers' rights. Support may be provided at the hospices, within the family home or in hospital. Bereavement support and counselling is offered to all children, young people, young adults, family members and others involved with the family. This is according to the family's wishes and continues for as long as needed. Bereavement support and counselling is also offered to families in the wider community who have lost a child in any circumstances. This support can also be given to children and young people who have experienced the death of someone close in traumatic circumstances.

The service offered is informal, but always professional. It is supported by the essential work of the catering, maintenance, housekeeping, business and administrative staff. A hospice fundraising team, along with our shops and many volunteers, ensure consistent and high quality support can be maintained. All staff fully support this Philosophy of Care in all the work they do.

Staff at Hope House Children's Hospices respect the cultural and spiritual beliefs and backgrounds of all ethnic groups and take steps to ensure care is accessible and acceptable to all service users, staff and the wider community. We are fully committed to the reality of diversity and wish to support all who need us, regardless of gender, sexual orientation, disability, class or age.