Hope House is regulated by the Care Quality Commission. The most recent inspection report for Hope House can be found on their website at: www.cqc.org.uk. Alternatively, we are happy to provide a copy for you to see at the hospice.
Tŷ Gobaith is regulated by the Healthcare Inspectorate Wales. The most recent inspection report for Tŷ Gobaith can be found on their website at: www.hiw.org.uk. Alternatively, we are happy to provide a copy for you to see at the hospice.
Internal audit of policies, procedures and practice is conducted on a rolling programme. Re-audit is then carried out to assess the effect of any action plans put into place.
Hope House and Tŷ Gobaith are actively participating in the Together for Short Lives Quality Assurance Programme and staff at all levels are involved in this project.
Incidents and accidents are monitored carefully and are reviewed by the organisation's Clinical Governance Committee. Robust Health and Safety procedures are in place and regularly reviewed. This includes a comprehensive Safeguarding Strategy in which all staff are trained annually.
All care team members have access to relevant training and competencies are assessed as appropriate.