Trainee Sales Assistants We are looking for enthusiastic sales assistants to join our shops in Bangor, Bridgnorth, Church Stretton, Denbigh, Llandudno, Ludlow, Nantwich, Oswestry, Shrewsbury and Wrexham. Are you aged between 16 and 24 and a Universal Credit claimant, then you could join us in one of our roles which will give you valuable and meaningful experience. Our sales assistant roles are varied and interesting where no two days will be the same, so if you have an eye for fashion, books, gaming or collectables this could be just for you? Hourly Rate National Minimum Wage Hours 25 hours per week Closing Date 21st March 2021 Interview Date To be confirmed How to apply If you are looking for a worthwhile challenge and a varied job in which your success will make a real difference, please contact Jasmine Rogers - Kickstart Officer for a chat over the phone, or by text and Whatsapp on 07435090109, or email a CV and completed application form to [email protected]. You can also apply directly through our website by clicking 'Apply here'. Working for Us Role description - Sales Assistant Apply Job Overview About Us Hope House Children’s Hospices are a charity that cares for children with serious conditions who aren’t expected to live longer than early adulthood. We help them enjoy the best possible quality of life and be as comfortable, happy and fulfilled as they can. We support their parents and families too, who often find it hard to cope. All our services are free, but to carry on funding them we need to raise over £6.5 million every year - almost all of it through the local community. Vacancy Details We are on an exciting journey to increase our annual net contribution from our retail business to £1,000,000 a year by 2025, enabling us to reach every child and family who need us. So we now have opportunities across some of our shops for Sales Assistants; this 6-month placement is ideal if you are a college leaver, graduate or someone looking to get back into the world of work. This role will provide opportunity for you to gain meaningful work experience, learn new skills and improve your prospects of going on to find work and most of all, your contribution will make a real difference to the children and families that use our services. The main responsibilities of this role will be about providing the best customer experience to our shoppers and donors, representing the charity on the high street and being part of a great team. We are here to support you on your placement and work with you to help you achieve your goals. You will have an induction plan where we will share our vision as an organisation as well as listen to your hopes, goals and aspirations. We are offering a comprehensive step by step training and mentoring programme to develop your employability skills, this includes on the job mentoring, job application and interview skills, confidence building, customer service and team work. What skills you can expect to learn from us? Teamwork: you will learn how to work as part of a team fostering a culture that sees you pulling together in busy periods, learn how to deal with common retail situations and resolve customer queries whilst offering great customer service. Communication Skills in Retail: you will learn how to actively listen to customer needs and use this to offer solutions. You will gain confidence in speaking with customers, recommending products and actively selling. Self-Management Skills: here you will learn how to multitask whilst being organised and maintaining your cool when times get busy. You will learn about productive time and how to use time effectively. You will learn various aspects of your retail environment and know how the retail space works for you and your customer. Problem Solving: here you will learn how to deal and manage various retail situations to help customers resolve their problems quickly and professionally. Self-Belief in Retail Skills: this is all about you and how you keep motivated, always presenting a positive attitude to your work, colleagues, manager and customers. This is about your willingness to learn new things, work on what you are interested in and ask to take on responsibilities. Equal Opportunities and Safeguarding To meet the diverse needs of our client group, we are an Equal Opportunities Employer and welcome applications from all sectors of society. Hope House Children’s Hospices has a responsibility and a commitment to safeguarding and promoting the welfare of children and young people. Hope House Children’s Hospices comply with relevant legislation, guidance and national standards relating to the recruitment of staff and volunteers working with children.